Admission or paperwork
For documents, enrolment steps, or fees, contact administration. The admissions page explains the pathway and documents mentioned by the school.
Learning and classroom life
If you have a question about progress, homework, or participation, request a conversation with your child’s teaching team. Describe your need without including sensitive information in the general form.
Well-being or difficulties
For concerns about your child’s well-being, contact the school directly to arrange an appropriate conversation. Do not rely on a web form in an emergency.
Writing an enquiry that helps the team respond
Choose a precise subject: admission paperwork, meals, an appointment, or a classroom question. State the programme and briefly explain what you want to know. Avoid identity, payment, and medical documents in an initial enquiry; administration will direct you to a suitable channel if needed.
Changing a visit or reporting an absence
To change or cancel a visit, contact the school with its date and time. For a pupil’s absence, the handbook asks for a phone call or email before 08:00. These are different procedures: clearly state whether the enquiry concerns an admission visit or classroom attendance.